CUSTOMER CARE
Privacy policy
How information is used by our website and store.
This website and the store
TOONSKULL uses customer information to process orders, arrange fulfillment, provide support and protect the store. This notice describes the artist website and how it connects to our Shopify store.
Orders and customer support
When you purchase, Shopify processes checkout information such as your name, contact details, delivery address, order and payment details. Information needed to make and deliver your order is shared with our production partners and delivery providers. When you email us, we use the details you provide to respond and resolve your request.
Shopify’s full store privacy policy is provided at checkout and explains the store’s collection, use, sharing, retention and privacy rights in more detail. Payment information is handled through checkout; the artist website does not ask you to enter payment card details.
Email signup and offers
When you confirm your signup through our secure form, we store your email address and marketing consent with Shopify to send TOONSKULL product news and offers. You can unsubscribe using the link in any marketing email or contact us to request removal. The signup offer is 10% off one order for subscribers, with one use per customer; shipping and taxes are excluded. We remember when you dismiss the signup popup for seven days on your device. We do not store your email address in browser storage.
Music and local preferences
Music previews and links use Apple services. Playing a preview connects your browser to the audio provider. External services apply their own privacy policies. The website stores game records and certain preferences on your device. Your shopping bag is saved on your device for up to seven days after your last shop visit, so your selected sizes and quantities remain when you return. It contains product choices, not payment or contact information. You can remove items from the bag or clear your browser's site data.
Service information
Website hosting and service providers may process technical information such as IP addresses and request logs to deliver and secure the service. Order records may be retained where needed for fulfillment, support and legal obligations.
Your questions and requests
For privacy questions or requests to access, correct or delete your information, email toonskulll@gmail.com. We may need to verify your request and retain information where legally required. The rights available to you depend on applicable law.